Frequently Asked Questions
Development, sail shape indication and material selection is done by our Senior Sail Consultants in Dallas. Sail file design is digitize by our in-house or affiliate sail designers.
Most of our sails are manufactured in our affiliate manufacturing facility in Thailand. In some cases depending on specific needs we build the sail or supply finish details in our affiliate lofts in Texas or Florida.
Estimated delivery time is around 6 to 7 weeks (may vary depending on season and sail ordered) from the time we receive the appropriate measure form (if needed). A delivery confirmation email will be send to you once we start production.
Yes, we ship worldwide and work directly with our customers regarding all needed documentation for customs if needed.
Of course! Mauri Sails are guaranteed for 12 months against faulty workmanship - subject only to proper maintenance and being used in appropriate wind conditions. Regular wear and tear is not covered. Some execptions may apply.
We accept Visa, MasterCard, American Express, Discover and PayPal. Wire transfer or check are ok.
We collect sales tax on orders for delivery to Texas, USA. For international orders, you may responsible for any sales taxes or custom fees.
We have affiliated sail lofts world wide, contact us and we'll direct you to your closest one.