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Cruising Sails:
- Cruising Genoas
- Cruising Mainsails
- Cruising Spinnakers
- Sail Covers
- AX Vectran Sails
Racing Sails:
- Racing Genoas
- Racing Mainsails
- Racing Spinnakers
- One Design Sails
- MX Load Path Sails
Measure Forms
Sail Graphics
Sailcloth Glossary
Quote Request
Contact Us
Chat with a sail consultant
Answers to many common questions are listed on this page. If you do not find the information that you are looking for, please feel free to contact us.
How can you assure the quality of my sail? Craftsmanship and materials are something that we take seriously at Mauri Sails, but even more important is your complete satisfaction. We just don't want to say that our sailmakers has years of experience or that we use only the best sailcloth per application but we want to back our words by offering for all cruising Mauri Sails a 3 year warranty (specific warranties are offered for racing sails). Warranty covers any defect in sail cloth, manufacturing or any other material use while building your new sail ...read more Back to top How do you provide customer support? Our goal is to offer the ultimate in customer satisfaction and a hazzle-free experience. There is a good chance we will not meet face-to-face but besides our regular phone service we have a Live Chat that allows you to go over any issue, delivery or details with the person in charge of your order. Further more, once you receive your new Mauri Sail we will provide you with cell phone numbers for on-the-water / weekends consulting. Back to top How do you compare your pricing against other sailmakers? Before becoming sailmakers we were sailboat owners like you and through our experience building Mauri Pro Sailing we learned what ads cost and what ads value to any sailboat product and that obviously includes your sail. Mauri Sails is committed to operate as a true online business with the attention and support of a local loft and since we operate from centralize locations all savings are passed to you. You can be assure that our prices are competitive and that the quality of our products are carefully supervised. Back to top What is the delivery time for a new sail?> 4 to 5 weeks from the time we receive the appropriate measure form (if required). Back to top Why measure forms are required? It is our experience that unless you are buying a new boat, rigs, sail handling systems, different rake angles and even headstay tension will affect the final details of the design of your sail. Two boats of the same model, same size may be different one from the other. To ensure a proper fit we like to measure twice and cut once. Detailed measure forms will be provided with your order confirmation. Back to top Who design your sails? All Mauri Sails are developed and conceptualized in our office in Dallas, TX. then submitted to our affiliate sail designers to become "sailmakers files" prior to be send out for manufacturing. Once you become a Mauri Sail customer you gain immediate access to a network of international sailmakers and sail designers as well as to all the benefits of our on-the-water experience. Back to top Where are Mauri Sails built? We outsource manufacturing to our affiliate sail loft in China. We use as many automated processes and online controls to assure a clean and detailed oriented product and on time delivery. Back to top How can I get service and help for repairs? If you need to repair your sail give us a call and we will direct you to any of our affiliates lofts in Cleveland or Houston (more to be added soon). For winter service: contact us Back to top Do you ship internationally? We ship worldwide and most of the time we are able to offer Free Shipping on all orders. Note: Duty Taxes are not included. Back to top How do I place an order and what happens next? To place an order give us a call us at: 1-88-491-5115 or request a Chat with one of our sail consultants. Once you place your order you will receive an order confirmation and appropriate measure forms. 50% will be charge to your credit card and the balance prior to shipping. Back to top What are my payment options? We accept Visa, Master Card or American Express. If you prefer to pay by check please note that balance will be requested by the 3rd week. Back to top Do you charge sales taxes? No sales taxes at Mauri Sails. We are obligated to charge sales taxes on sails shipped to Texas. Back to top Call us at 1-888-491-5115 or Chat Live with Us , we are looking forward to talk with you about your next Mauri Sail or please let us know how we can help you with your sailing adventure or sailboat racing program. |
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Mauri Sails
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